Casushi Cookies Policy

We use cookies and similar tracking technologies across our website to make your experience at Casushi Casino smooth, secure, and personalised. This Cookies Policy explains what cookies are, how we use them when you visit casushi.com, and the choices you have regarding their use. By continuing to browse our site or use the Casushi app, you agree that we may place cookies on your device in accordance with this policy.

What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone, or tablet when you visit a website. They allow us to recognise your device, remember your preferences, and understand how you interact with our online casino. We also use similar technologies such as pixels, web beacons, and local storage, which we collectively refer to as "cookies" throughout this policy.

Why We Use Cookies

We rely on cookies for several essential purposes when operating Casushi Casino online. These include keeping you securely logged in, remembering your language and display settings, processing deposits and withdrawals, and analysing traffic so we can continually improve our platform. Without certain cookies, core features of our site - including secure login and account verification - would not function correctly.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be switched off. They enable core functions such as your Casushi login, secure session management, and fraud prevention. When you use Casushi casino login credentials to access your account, we set a session cookie that confirms your authentication status and keeps you signed in as you navigate between pages. These cookies do not store any payment card details and are automatically deleted once you close your browser or log out.

Functional Cookies

Functional cookies allow us to remember choices you make, such as your preferred currency, language, or display settings, so that we can offer a more personalised experience each time you return. If you use the Casushi casino app or access our site through a mobile browser, functional cookies also help us remember your device type so that we can present the most suitable layout.

Performance and Analytics Cookies

We use performance cookies to collect anonymised information about how visitors use our site - for example, which games are viewed most often, how long a session lasts, and which pages generate errors. We use this data to identify technical issues, optimise page load times, and understand overall engagement with our online casino. This information is aggregated and does not personally identify you.

Targeting and Advertising Cookies

With your consent, we may use targeting cookies to deliver advertising that is more relevant to you, both on our own site and on third-party platforms. These cookies also help us measure the effectiveness of our marketing campaigns, including promotions relating to our welcome offer or other bonus features. We do not use these cookies to target individuals under the age of 18 or to advertise to residents of restricted territories.

Cookies Used for Specific Casino Functions

Certain cookies are directly tied to the services we provide as part of your Casushi casino experience. For example:

• We use cookies to remember your progress through our registration process, so that if you begin to register but do not finish, we can save your details for a limited period to make completing your sign-up easier.
• We place cookies that support secure processing when you make a Casushi casino deposit or request a Casushi casino withdrawal, helping us verify your session and protect against unauthorised transactions.
• Cookies help maintain your session state while you play slots, live casino games, or participate in ongoing promotions, ensuring your gameplay is not interrupted.
• When you contact us through Casushi live chat, a cookie may be used to maintain continuity of your conversation with our support team, even if you navigate to a different page during the chat.
• We use cookies to record when you have entered a valid Casushi promo code or Casushi bonus code, ensuring that eligible offers are correctly applied to your account.

Third-Party Cookies

Some cookies on our site are placed by trusted third parties who provide services on our behalf. These may include payment providers who help process your deposit or withdrawal, analytics providers who help us measure site performance, and game providers whose content is embedded within our platform. We carefully select our third-party partners and require that they handle any data collected through cookies in a manner consistent with applicable data protection law.

How Long Do Cookies Last?

Cookies we use fall into two broad categories based on how long they remain on your device:

• Session cookies - these are temporary and are deleted automatically once you close your browser. We use session cookies primarily for authentication and to keep your account secure while you use Casushi casino online.
• Persistent cookies - these remain on your device for a set period, or until you delete them manually. We use persistent cookies to remember your preferences between visits and to support ongoing analytics.

Managing Your Cookie Preferences

We respect your right to control how cookies are used on your device. When you first visit our site, we present a cookie banner that allows you to accept or reject non-essential cookies. You can update your preferences at any time through the cookie settings link available in the footer of our website.

In addition to the tools we provide, most web browsers allow you to manage cookies through their settings menu. You can choose to block all cookies, delete existing cookies, or receive a notification each time a cookie is set. Please note that if you choose to disable strictly necessary cookies, certain features of our site - including secure login and the ability to complete a deposit or withdrawal - may no longer function correctly.

Browser-Specific Cookie Controls

Instructions for managing cookies vary depending on which browser you use. We recommend consulting the help section of your specific browser (such as Chrome, Safari, Firefox, or Edge) for detailed guidance on adjusting your cookie settings, viewing stored cookies, or clearing your browsing data.

Cookies and the Casushi App

If you access our services through the Casushi casino app rather than a web browser, similar technologies - including device identifiers and local storage - may be used in place of traditional browser cookies. These serve the same purposes described above, such as keeping you securely logged in and remembering your preferences across sessions.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in the technology we use, legal requirements, or our own business practices. Any changes will be posted on this page, and where changes are significant, we will take reasonable steps to notify you, such as displaying a notice on our homepage. We encourage you to review this policy periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about this Cookies Policy or how we use cookies and similar technologies, please contact our support team via live chat, available daily between 09:00 and 18:30, or by email at support@casushi.com. For unresolved complaints, you may also reach our escalation team at complaints@begame.com. We are committed to addressing your concerns promptly and transparently.